We do our best to provide excellent customer service. Please contact us right away if something is not to your complete satisfaction.
For payment, we have selected PayPal. The main reason behind this is simple. We do not collect your credit card information, nor do we keep it on file. If you choose to pay by mailing a check or money order, you may do so. However, all credit card orders will be processed through PayPal for your security.
We provide shipping via UPS and USPS services. We do not currently offer any other carriers due to our rural location. All packages are prepared within two business days of payment whenever possible. Often, packages ship the same day. There is a $3 packaging fee to cover the cost of materials.
Returns are accepted within 7 days of original shipment, with the buyer paying all shipping costs. There is no restocking fee, so the buyer will receive a refund of 100% of the purchase price.
